Frequently Asked Questions

1 What is Yuge?

Yuge offers local shops and galleries a great way to visualize their products with augmented reality.

2 Why Yuge?

It's pretty hard to envision a new couch or painting in your house. With Yuge you can now easily check out how it will look using our augmented reality camera. This way you can try it before you buy it.

3 How do I use Yuge?

Open the camera on a shop profile and the AR technology will start searching for a "plane". Once the plane is found you can place a product on it.

4 Where is Yuge available?

In 2016 Yuge launched in the great metropolitan city of Barcelona with 600 shops in the first 3 months. In 2017 we added Amsterdam as our second city. And this year we also opened up in London, Berlin and Paris.

5 Do I have to pay for Yuge?

Nope, you don’t. Yuge is a totally FREE app. As a user of our app you don't have to pay. Only the shops do that ;)

6 On which devices does Yuge work?

Yuge works on all iPhone devices that have been update with the latest software. The app works best on the iPhone X.

7 Do I need to create a profile?

You can try out the AR camera without creating any profile. When you after that want the full experience you can still Sign Up.

8 How do I quickly get an overview of all shops?

The first section of the app gives you lists of all the shops per category. You can switch through different cities and slide through different product categories. We also offer a city map to discover them there.

9 How do I favorite shops and products?

Press the heart on the top right of the cover photo to add a shop to your favorites. All shops you love will go to the “Me” section where you will also find your saved products.

10 Does the app offer suggestions?

Yes, the third tab in the app brings you to the suggestions section. Swipe left if you don’t like a product or swipe right to favourite the product. You can customise this feature by selecting categories you like using the upper right switch.

11 How to find the location of a store?

The fourth tab on the right gives a complete overview of all shops in your surrounding. User Tip: tap and hold the cover photo of a shop and you will get an animation of all products.

12 What does the name Yuge mean?

Yuge is New York slang for “Huge”, which of course means big. We want to have a big impact for local shops. And... we just thought it was a pretty cool name :-)

13 Wear the brand!

Drop us a mail at sticker@goyuge.com and we will send you a bunch of cool Yuge stickers.